A full head is generally 250 pieces (5 bundles). However, this may vary depending on the texture, length, and density of your natural hair as well as the texture of the I-tips, and the hairstyle that you desire to achieve. When in doubt, we recommend that you have the stylist completing your install or contact us via email at maharihairco@gmail.com

Once an order is placed it immediately begins processing and can NOT be changed or cancelled. If you feel you have made an error with your order contact us via email at maharihairco@gmail.com.

We do not process exchanges. You may return your item to us and place a new order to receive the item of your choice. To return an item please follow the steps stated on the page titled "Returns."

All orders have a processing time of 3-5 business days plus 1-3 days for shipping. Shipping times may vary due to availability of merchandise. Orders are not shipped on holidays.

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order, please allow 24-48 hours for tracking to be updated.

"Processing" just means that we successfully received your order! ALL orders have a processing time of 3-5 business days. Once your order is shipped, you'll receive a tracking number (if applicable) and your order status will change to "Shipped."

A) The item you ordered runs out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order. B) Some orders require additional billing and payment info verification. If this occurs we will contact you via email. We MUST receive a response within 3 business days or the order will be cancelled.

All shipping & handling fees are non-refundable including return shipping fees. If approved, the cost of return shipping & handling will be deducted from the funds that are added to your store credit. For additional information, please review our policy on the "Refund Policy" page.